FACILITY HOURS:

MON–FRI: 5AM–9PM  |  SAT: 6AM–7PM
SUN: 1–6PM

STAY CURRENT

Kroc Center Policies

Family Membership Definition

Household Members must reside with the primary member and anyone 19+ is required to provide verification. Verification examples include: tax return, utility bill, health insurance, etc.

Dependents Definition

Dependents are youth or other family members that depend on primary member for support. Verification of dependency may be requested.

Full-Time Student Definition

A college student enrolled in 12 or more credits. Academic proof including class schedule and student ID will be required annually.

Monthly Payments/
One-time Annual Payment

Membership fees can be paid monthly via recurring credit card charge or electronic funds transfer (bank account debit). Prorated fees will be due at time of enrollment and may vary depending upon enrollment date. To complete electronic funds transfer process, a voided check must be provided with completed membership form. Membership fees for the following month will automatically be deducted from member bank account around the 20th of the current month. Any requested changes must be submitted prior to the 10th of the month in order to be processed for the following month.

Annual payments may be paid in full by cash, check, or major credit/debit card. Fees are equivalent to 12 monthly payments. The annual fee is due at time of enrollment.

Paid in full memberships receive a 6% discount.

Membership Cancellation/Change Policy

Changes or cancellations to a membership must be submitted in writing using a "Cancellation/Change Form" at any time. Changes may take 24 to 48 hours to take effect.

Cancellations

Membership fees are nonrefundable. In order to cancel a membership, members must submit a written request by the 10th day of the current month for it to become effective in the following month. If a member cancels or if membership payments lapse for more than 30 days, the appropriate registration fee will be charged to reopen the membership account. There is no fee charged for cancellation.

Changes

Any requested change that affects the billing of your membership must be submitted by the 10th of the month to be processed for the following month. If changes occur after the 10th of the month, please see the front desk for pro-rated amount. Membership downgrades and addition of family members are subject to a $5 change fee.

Late AutoPay
AutoPay EFT and credit authorizations that are incomplete or rejected must be resolved before month end or membership will expire. Expired memberships due to nonpayment will incur a $10 reinstatement fee.

 Insufficient Funds Policy

There is a $30 charge for each insufficient funds transaction.

This places your membership on hold until payment is received.

Equipment

Free use of athletic equipment including volleyballs & basketballs (collateral may be required).

Group/Personal Trainer Policy

Public drop-in access is intended for inclusive recreational use. Any external group use/training/coaching should contact the rental department for specific group requests.

Personal Group/
Individual Training &
Program Cancellation Policy

Cancellation of a one-on-one session or any personal or group coaching session requires 24 hours notice. Failure to do so will result in a forfeiture of any monies paid.

Personal Training is offered by certified Kroc Center Staff, please call (402) 905-3573 for more information.

Lockers

Lockers are available at no charge. Guests are responsible for supplying their own lock and clearing locker after each use. The Salvation Army is not liable for lost or stolen property.

Scholarship Program

Individuals, families, and seniors who cannot afford Kroc Center membership or fees for youth camps and/or group classes can apply for a discount. Eligibility for this program is based on income level. Scholarship applications are available at the front desk.

Gift Cards

Gift Cards are available for purchase at the front desk and can be used by recipient to pay for memberships, class and program fees, facility rentals, and merchandise. Gift cards cannot be used for class materials, theater & performance tickets, vendor events or non-Kroc sponsored events.

Class and Program Cancellations

Full payment is expected at the time of enrollment. No cash refunds are given unless the program is canceled by The Kroc Center. If the program is canceled by the Kroc Center, you will be given the choice of a full credit or a cash refund. If you request to cancel your class enrollment five or more days prior to the first class, you will receive a full credit on your Kroc Center account minus a $5 processing fee or you may choose to transfer to another session if available. Requests made less than five days prior to the start date are not eligible for a refund or credit, except in the case of personal emergencies. No credits or pro-rated credits will be issued for missed days of camp or class due to illness, partial attendance, behavior issues, or any other reason.

Day Pass Policy

Your safety and the safety of your children is important to us!

Anyone purchasing a day pass:

• Will be required to show photo ID* (ages 19+).

• Will be referenced via public sources to help determine whether a guest may pose unreasonable harm to our patrons, staff or visitors.

• Day Passes purchased are nonrefundable.

• Children 11 and under are required to have an adult present at all times.

• Ages 18 and younger must have an adult 19 or older with ID present on first visit.

• Day Pass does not include Drop-In Classes.

*By showing your photo ID at the front desk, you help The Kroc Center to provide a quality, state-of-the-art, facility where individuals and families can work, play and grow together in a safe and nurturing environment. Thank you for your cooperation with this policy.

100s of classes to choose from.

PURCHASE CLASSES ONLINE

The Class Schedule is the place to look for a variety of one-day and weekly classes. All classes are open to the public.

Look inside for:

THE SALVATION ARMY
RAY & JOAN KROC CORPS COMMUNITY CENTER

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